How does the enquiry basket works? - From product category pages or search result pages, select the products you wish to enquire about.
- Click the "Add to enquiry basket" link from top under product category name or from bottom of the page. Your select products will be automatically added to enquiry basket.
- You can also update the estimated quantity required for each product.
- To add more products click "Add more products"
- To remove any added product click trash button corresponding to each product in last column
- Once you are done with adding products to enquiry basket click "Send enquiry". Here you will be asked your contact details and any message/details/specifications you want to add with your enquiry.
- Click "Submit"
While browsing, at any time if you wish to see all items added to your enquiry basket, click "View enquiry basket" from top of the page.
I have sent enquiry. Now what to do?Your enquiry is very valuable to us. As soon as we receive your enquiry we reply back with the details of each product like description, size, price and other terms. It is highly advised that you mention the maximum possible details in the text of the enquiry which will give us a clear understanding of your requirement and we can reply accordingly with more precision. Once the prices and other terms are acceptable you can proceed for an order placement.
Do you make designs as per custom requirement?We do offer this service as it is in great demand from almost everyone. Beauty of a handicraft product is in the eye of a beholder, you in this case and you might want a particular product to be customized to your taste. Just feel free for the same and try to mention the details in the enquiry text. Depending on the level of customization (or a new design altogether) we may ask you for a drawing or photograph of the product. We have in past customized several of our products to the customers taste in this way.
What is "send bulk enquiry"?Mostly the customers visiting us are end consumers i.e. retail buyers and it is our practise to reply back with retail prices of the products. If you think you have a larger order to place or if you want to retail our products in your area, you can "send bulk enquiry". It is altogether a different level of correspondence with bulk buyers and there are handsome discounts for bulk orders.
We do not know how to import. Can you help?There is a first time for everything. With our vast experience in export of our products to various countries worldwide, you just have to relax with the imports' worries. One of the best thing about us is our services and we see full customer satisfaction in all fields related to our product as our ultimate motive. You will receive all the required guidance for this purpose.
How much time does it take to deliver products?One of the toughest question for us, specifically in the field of handicrafts. In short it all depends on the order details like the product, design, quantity, assortment, etc. The minimum time required to ship the products from India is 3-4 weeks from the date of order.
Do you maintain ready stock of products?We do not keep any stock other than the display items at our office. This is mainly because there are hundreds of designs in various products and customers' taste is very hard to predict.